WeddingPaperie Help

Category: My Account

/My Account /

What are Loyalty Coins and how do they work?

When our customers purchase our products we reward them with Loyalty Coins. You can use Loyalty Coins to pay for invitations, cards, and more. Here’s how they work: For every $2 you spend, 1 Loyalty Coin is added to your account For every 10 Loyalty Coins you earn, you get $1 off your order Coins […]

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How do I cancel my account?

While you’re signed in to your account, click on the My Account link near the top of your screen. This will take you to your Dashboard. Click on the Cancel Account link near the bottom-left-corner of your screen. Then click the Cancel Account button to terminate your account. Wedding Paperie respects your right to privacy. […]

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How do I change my password?

To change your password, log in to your account and click on the My Account link near the top of your screen. Then select the Change Password link near the bottom-left corner of your screen. After that, enter your new password and click save.  

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Why isn’t my sign-in working?

If you are having trouble signing in, check to make sure you’re entering the correct email. If you are, and still can’t log in, try resetting your password. You can reset your password by clicking on the Forgot Password link near the bottom of the sign in box. This will prompt you to enter your email […]

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Will my order history be in my account?

Yes, to access your order history, log in to your account and click on the My Account link near the top of your screen. This will take your to your Dashboard where you can click on the Completed Orders link to access orders you’ve made in the past. You can also click on the Pending […]

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Can I change my sign-in information?

Yes, you can change your password. To change your password, log in to your account and click on the My Account link near the top of your screen. This will bring you to your Dashboard. Click the Change My Password link on the lower left side of your screen to change your password. If you […]

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Contact Us - We are here to help!

Call us at 425-484-0841 or 888-617-1296 between 9 AM (PST) and 4 PM (PST) on weekdays. If we are busy with other customers, just leave a voicemail and we will get back to you asap.

Alternatively send us an email at [email protected] or chat live with us.

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