You can currently upload photos in the following formats: .jpg, .gif, and .png and we recommend uploading photos with at least 300 DPI (Dots Per Inch).

If your photo is a high resolution photo, and it appears blurry in the Design Center, don’t worry — the finished product will look crisp. High resolution photos appear to be of lower quality in our Design Center because we temporary bring down the resolution so the software runs smoothly. Your printed design will look as clear as the photo you upload.

If you’re concerned about your photo quality, please feel free to contact our customer service team for assistance at 425-484-0841 or 888-617-1296 between 8 AM (PST) and 4 PM (PST) on weekdays or by email at