If you’re having a problem with your account, please contact our customer service team for assistance at 425-484-0841 or 888-617-1296 between 8 AM (PST) and 4 PM (PST) on weekdays or by email at support@weddingpaperie.com.

We don’t recommend creating a new one, because you will loose any Loyalty Coins you’ve collected and you will not have access to your order history or saved designs. Our customer service team can help fix the problem you’re having.