Can you rush my order?

Yes, we offer rush processing and overnight shipping. If your order is submitted by 6:00 AM PST we will process it that same day. Learn more about our processing and shipping options by following the link provided.

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What is your cancellation policy?

Contact us ASAP if you would like to cancel your order. If we haven’t started processing it yet, we can cancel your order free of charge. We can also put orders on hold, in case there’s something you would like us to change, if you contact us before the order is processed. You can reach us Monday through […]

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Will anyone review my order before printing?

During checkout, you have the option to add a professional Designer Review and digital proof to each item in your order. With this service, a professional designer will look over your text, photos, and layout, and send a digital proof to you for approval before your order is printed. Learn more about Designer Review by following […]

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How do I apply a special offer to my order?

If you have a gift code you’d like to apply to your order, you can do so at checkout. You will get a chance to enter it after selecting your shipping method on the Payment Info page. To the right of the area where you enter your credit card information, you’ll see a More Payment Options […]

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What should I expect after I have placed my order?

After placing your order, we may contact you via email or by phone if we have any questions about your order. Please respond to us as soon as possible. If you do not respond within 48 hours, we will print your stationery as is. All orders are processed within 2 to 3 business days. If you […]

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Do you offer free samples?

Yes, you can order a free general sample pack by filling out a short form here. Our general sample pack includes a variety of wedding stationery items. They showcase samples of our different designs, paper options, die-cut options, and premium card types, like booklet and tri-fold cards. Learn more about ordering a free sample pack by following […]

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Can you print some or all of my invitations in another language?

If you’d like to add special characters or diacritics, like ʻokinas, tildes, or umlauts, you can contact us for assistance or add them yourself by inserting accents into a separate box and dragging it above your text. If you’d like us to print some or all of your invitations in another language, please fill out […]

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How do I reorder?

To reorder stationery, log in to your account and click the My Account link near the top of your screen. Then hit the Reorder button located near the top right of your screen. This will take you to a page that lists your order history. Select the stationery you would like to reorder. Hover your mouse […]

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What is the ordering process?

After adding your items to your shopping cart, you can select the quantity and paper type for each item. You can also select your envelopes and whether or not you’d like to purchase Mailing Service or Designer Review. After making your selections, you can proceed to the next stages of the ordering process, providing your […]

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Can I see a proof before my stationery is printed?

Yes, if you’d like to see a proof of a card or invitation before we print your full order, you can select the Review + Proof option at checkout. With this option, our graphic designers will review your design and then send you an email with a digital proof of your card or invitation. The proof […]

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What is your return policy?

Customer satisfaction is our main concern. If for any reason you’re not satisfied with your order, contact us within 14 days of receiving it and we make it right. At Wedding Paperie, we believe the quality of our products and services will determine whether you come back to shop with us again in the future. […]

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Why doesn’t my promo code work?

Double check to make sure you’re entering the correct code. If you’re still receiving the error, make sure your coupon code hasn’t expired and you haven’t used the coupon code in the past. Finally, ensure you’re using the proper letter case when entering the code. After checking all of these things, and your coupon code […]

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