Can I change the quantity of an order?

Please contact us ASAP if there are any changes you would like to make to your order. If we haven’t started processing your order yet, we will see what we can do. Contact us at 425-484-0841 or 888-617-1296 between 8 AM (PST) and 4 PM (PST) on weekdays or by email at support@weddingpaperie.com.

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Can I make changes to my design after I place my order?

Please do not make changes to your design after placing your order. Our production team prints your design exactly how it looks in the Design Center, so making changes to it after placing your order can disrupt the printing process. If you would like to make changes, please contact us ASAP by phone at 425-484-0841 or 888-617-1296 […]

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Can I make changes to my order after it has been placed?

Please contact us ASAP if there are any changes you would like to make to your order. If we haven’t started processing your order yet, we will see what we can do. Contact us at 425-484-0841 or 888-617-1296 between 8 AM (PST) and 4 PM (PST) on weekdays or by email at support@weddingpaperie.com.

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How can I find my previous order?

Find previous orders by logging in to your account and clicking on the My Account link near the top of your screen. This will take you to your account Dashboard. Here, you can either select Pending Orders or Completed Orders to view orders you’ve made in the past. Learn about each one here.  

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What do the different order statuses mean?

In your account Dashboard, you’ll see two different order statuses: Pending Orders and Completed Orders. Learn about each one below. Pending Orders Pending Orders will list orders you’ve placed that haven’t shipped yet. An order may be pending if it is still processing, it’s a Mailing Service order and you still have to enter your addresses, […]

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How do I check the status of my order?

To check the status of your order, first log in to your account. Then click on the My Account link near the top of your screen. This will take you to your Dashboard where you can click on the Pending Orders link for information on orders that haven’t shipped yet. If your order has shipped, […]

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